If you run into any of these appearing reset or not showing up when you connect to Dauntless, please try logging out and back in and see if that remedies it.
If it doesn't, that means we may be having server issues which can be found on our status page. If everything is green there, then it's likely you are having trouble connecting to the Dauntless servers and you should run through these connection troubleshooting steps.
If after running through those steps, you're still encountering this, please reach out to our support team and we'll work with you to get it sorted out!
Confusion Cases
Seasonal Currencies disappeared at the end of the season
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- This is normal due to limited availability items changing for each coin and preventing a lot of different currencies from existing and causing issues. Please spend your seasonal currency before it expires.
- Seasons and Hunt Passes don't always end at the same time. You can see the end of the hunt pass at the top of the "Hunt Pass" screen, and the Season end at the top of the "Reward Cache" screen. (images below)
- This is normal due to limited availability items changing for each coin and preventing a lot of different currencies from existing and causing issues. Please spend your seasonal currency before it expires.
I didn't get all the platinum from the Season Pass
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- There's sometimes confusion when passes are purchased after they're complete as players were already awarded the portion of platinum from the free track previously. If that's the amount missing, this is likely what happened and means you were credited the free track platinum previously. If you still feel there was an issue, just let us know and we can double-check in the logs.
My Bounty Tokens Disappeared
- Bounty tokens reset every Hunt Pass (not season) so make sure you use them BEFORE the Hunt Pass ends. As a note: Premium Bounty Tokens DO carry over between passes, as long as you have normal ones, it will ALWAYS use your normal tokens before your premium tokens as well.
- The example images below shows having 10 premium tokens in the first image, then gaining a normal bounty token in the second. You can see the 11 at the top right (Premium+regular) and at the bottom 10 will carry over to the next Hunt pass. If you use one, it'll use the non-premium one first despite acquiring it after the premium tokens. In this way, you can ration Premium Bounty tokens for future passes.
